Frequently Asked Questions
Click on a topic for more information.

Q: I can't remember my Username or Password to login.
A: Click Login, and then click Forgot Your Password. You’ll be prompted to enter your email address, and then you’ll receive an email with information on how to reset your password. If you do not receive this email, just call the ANNA National Office at 888-600-2662. Or, email us at
Q: What does my ANNA membership entitle me to in the library?
A: As an ANNA member, you have access to:
  • monthly free CE sessions
  • NNJ Articles access
  • free content from ANNA Symposia and Fall Meetings that are at least 3 years old
  • 50 percent discounts on Specialty CNE Packages
Q: Where can I access my CNE / NCPD Transcript and certificates?
A: Log in, and then click on My Account. Then, click on "CNE / NCPD Transcript"
Q: Can the contact hours I earn here be used for NNCC for re-certification?
A: As ANNA is an accredited provider of ANCC contact hours, the contact hours for these activities will be accepted by NNCC for RN's seeking re-certification. For those Nephrology Technicians, contact hours will be accepted by NNCC if the content is appropriate for the definition of a certified technologists role. For information about how to determine that, please contact NNCC.

Q: State board?
A: You are responsible for knowing your state board’s requirements.

Note – You do NOT have to be an ANNA member to use the Online Library; you just need to set up an ANNA account first. To do so, click here.