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Introduction to Six Sigma™<br /><span style="font-size: 12px; font-weight: normal;">This package includes the content of this chapter (as a PDF) and the CNE Evaluation form.</span>

Credits: None available.

Study of the information presented in this chapter will enable the learner to:

  1. Describe Six Sigma™ as referring to an operational philosophy, focusing on continuous improvement by decreasing the amount of variation that occurs in a process.
  2. Compare two similarities and differences between continuous quality improvement methodology and Six Sigma.
  3. List the steps in DMAIC methodology of Six Sigma.


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