Nephrology Nursing Practice, Management, & Leadership Conference 2017

030c - Nephrology Nurse Manager Skills to Combat Everyday Challenges: Managing Undesirable Behaviors

Sep 22, 2017 1:15pm ‐ Sep 22, 2017 2:45pm


Credits: None available.


Description

This workshop provides nephrology nurse managers with tools to survive and thrive in the workplace. Topics include preparing for and handling abusive patients or bad behavior in staff, managing stress and compassion fatigue, as well as investing in the manager’s team.

Contact hours available until 9/25/19.

Requirements for Successful Completion:

Complete the learning activity in its entirety and complete the online CNE evaluation. You will be able to print your CNE certificate at any time after you complete the evaluation.

Conferences Committee Disclosures:

- Elizabeth St. John – Employee, Fresenius Kidney Care

- Marijo Johnson - Employee, Fresenius Medical Care

Speakers Conflict of Interest Disclosure: There are no other disclosures to declare.

Commercial Support and Sponsorship:

No commercial support or sponsorship declared.

Accreditation Statement:

American Nephrology Nurses Association – Provider is accredited with distinction as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.

ANNA is a provider approved by the California Board of Registered Nursing, provider number CEP 00910.

Learning Outcome:

Nephrology nurse managers will state they have the strategies and abilities to manage various challenges, whether staff- or patient-related, and stress the need to invest in their team.

Speaker(s):

  • Rose Markey, MA, Change Management Specialist, University of Virginia

Credits Available


Nephrology Nurse Manager Skills to Combat Everyday Challenges: Managing Undesirable Behaviors Exam

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