Concepts and Principles of Quality Management<br /><span style="font-size: 12px; font-weight: normal;">This package includes the CNE Evaluation form only.</span>

Description

Study of the information presented in this chapter will enable the learner to:

1. Define quality.
2. Discuss the basic principles and concepts of continuous quality improvement.
3. Describe a tested continuous quality improvement model for use in the nephrology setting.

The basics of quality management with a focus on continuous quality improvement (CQI will be highlighted in this chapter. Quality, total quality management, and CQI will be defined, and an easy-to-implement CQI model will be presented.

Speaker(s):

• Gail Wick, MHSA, BSN, RN, CNN