Concepts and Principles of Quality Management
This package includes the content of this chapter (as a PDF) and the CNE Evaluation form.


Description

Study of the information presented in this chapter will enable the learner to:

  1. Define quality.
  2. Discuss the basic principles and concepts of continuous quality improvement.
  3. Describe a tested continuous quality improvement model for use in the nephrology setting.

The basics of quality management with a focus on continuous quality improvement (CQI will be highlighted in this chapter. Quality, total quality management, and CQI will be defined, and an easy-to-implement CQI model will be presented.

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