CQI-Chapter #04 - Introduction to Six Sigma™


Study of the information presented in this chapter will enable the learner to:

  1. Describe Six Sigmaâ„¢ as referring to an operational philosophy, focusing on continuous improvement by decreasing the amount of variation that occurs in a process.
  2. Compare two similarities and differences between continuous quality improvement methodology and Six Sigma.
  3. List the steps in DMAIC methodology of Six Sigma.