CQI-Chapter #04 - Introduction to Six Sigma™

Study of the information presented in this chapter will enable the learner to:

1. Describe Six Sigma™ as referring to an operational philosophy, focusing on continuous improvement by decreasing the amount of variation that occurs in a process.
2. Compare two similarities and differences between continuous quality improvement methodology and Six Sigma.
3. List the steps in DMAIC methodology of Six Sigma.